NAFASI 2 ZA KAZI USA EMBASSY
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Nov 15, 2012
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Information Resources Center Director
USA Embassy
Date Listed: Nov 15, 2012
Phone: No Calls Please
Area: Dar Es Salaam
Application Deadline: Nov 26, 2012
Phone: No Calls Please
Area: Dar Es Salaam
Application Deadline: Nov 26, 2012
Position Description:
The US Embassy is seeking an individual for the position of Information
Resources Center Director in the Public Affairs section.
Basic Function of Position
Directs and manages a complex state of the art Information Resource
Center (IRC). Oversees the research, reference, cataloging and
traditional and contemporary outreach services conducted by the IRC
staff. Directs and manages the PAS Tanzania American Corners program and
any other American Spaces developed by PAS. Plans and designs and
implements outreach programs to advance the Mission's public diplomacy
goals. Independently develops and maintains continuing personal contact
with the highest level target audience members.
Major Duties and Responsibilities
IRC Management:
As director of the IRC, independently plans, develops and manages the
IRC in accordance with Mission Strategic Resource Plan objectives and
priorities. Manages all research and reference services and ensures that
authoritative information about the U.S. is received by the target
audiences. Devises and implements policies and strategies for
cost-effective means of handling information inquiries and optimizing
information services, using state of the art information and
communications technologies, (ICT). Monitors developments in ICT in the
U.S. and Tanzania, evaluates their relevance to the IRC program and
implements cost-effective strategies for their use. Develops and
implements a yearly strategic plan and budget for the IRC. Responsible
for IRC acquisitions.
Provides immediate supervision to one staff member. Directs and
coordinates the IRC team’s outreach, reference, programming and program
support work. Prepares annual evaluation reports for IRC staff members.
Assesses their professional development needs and requests training when
appropriate. Organizes the recruitment of new personnel when required.
Approves time and attendance and requests for leave.
Ensures that Mission officers and staff are kept well-informed about
the services provided by the IRC. Prepares IRC contributions to the
Public Diplomacy budget submissions. Recommends to the Public Affairs
Officer (PAO) and Deputy Public Affairs Officer (DPAO)
strategies for managing resources to assure maximum cost-effectiveness
and productivity. Reports on special IRC and American Corners (AC) and
American Spaces programs and problems; ensures that adequate IRC and AC
records and statistics are maintained for Post managers and State
Department officers.
Oversees and coordinates American Corners
As Embassy liaison, provides strategic guidance and support to three AC in Mwanza, Unguja and Pemba.
Provides strategic guidance and support to any additional American
Spaces developed by post. Support includes keeping abreast of Department
polices and procedures, ascertaining needs, budget development,
collection developments, drafting annual American Space fund requests,
collecting and disseminating timely reports on AC and American Spaces
activities, reporting on AC needs, coordinating programming and visits
to ACs, and scheduling and/or conducting training for AC and American Space staff.
Keeps abreast of developments in information and communication
technologies (ICT) in the U.S. as well as developments in American
political and cultural life in order to respond to public inquiries from
IRC patrons and to provide strategic direction to American Spaces
(communication with the local media is not authorized unless expressly
approved and cleared by the PAO.
Outreach/Public Programs:
Promotes awareness of U.S. policies and positions in contemporary
affairs through a variety of innovative outreach programs, including but
not limited to afternoon movie programs and presentations at the IRC
and AC by U.S. Speakers, Fulbright and exchange program alumni, and
members of the U.S. Embassy.
Develops and manages proactive electronic and print selective
dissemination of information (SDI) profiles for select, upper-level
contacts, e.g. parliamentarians, government officials, academics, senior
civil servants, other policy makers, the media and researchers.
Consults with IRC staff and Mission officers and staff to develop these
SDI polices and profiles. Reviews information resources at regular
intervals and oversees the distribution of information to recipients.
Oversees electronic and print SDI.
Designs promotional materials to serve the IRC and American Spaces
network and develops marketing strategies highlighting IRC products,
programs and services. Monitors and assesses advances in information
technologies in order to electronically transmit IRC products where
feasible.
Develops ICT programs to showcase American information trends and
products, including through the Bureau of International Information
Programs' (IIP) thematic calendar. Works closely with other members of the Mission to enhance interagency programs.
Advises web master and social media coordinator concerning appropriate
materials and links for inclusion in the Mission web site and social
media tools. Evaluates the web site and social media tools on a routine
basis to ensure accuracy of content and relevance to bilateral issues.
Promotes and markets the web site and social media tools to target
audiences.
Participates in relevant professional organizations by attending
conference and workshops as well as developing programs in conjunction
with these organizations. Maintains close and regular ties with local
and Department of State information specialists, especially the Regional
Information Resources Officer based at Embassy Nairobi.
Research/Reference:
Responds to inquiries, provides in-depth reference service to Mission
officers and staff, and host country contacts including parliamentarians
academics, senior civil servants, librarians, media, researchers and
other policy makers. Applies knowledge and understanding of U.S. and
Tanzanian political, social and cultural affairs, as well as Mission
Resource Requests (MRR)
objectives, to provide informed interpretation of U.S. material.
Provides guidance in the use of IRC materials for public users.
Utilizes a wide range of print and electronic resources including, but
not limited to, commercial online databases, the Internet, CD-ROMs and
U.S. Government sources to provide documentation on issues supporting MSRP
objectives. Uses knowledge and understanding of U.S. legislation and
legislative processes, political affairs and foreign policy to provide
informed interpretation of U.S. material. Provides reference service to
the broader public by responding to queries accurately and in a timely
manner.
Collection Development:
Oversees and manages the entire annual collection development cycle to
ensure that the IRC has the best and most appropriate resources, both
print and electronic, for meeting the information needs of top-level
contacts and Mission officers and staff, in support Mission Program plan
objective and U.S. policy. Selects and procures materials for
presentation to contacts. Identifies AC and American Space Collection
needs and manages procurement of collections and supplies for AC and
American Spaces.
Prepares an annual IRC and AC/American Space budget for approval by the
Public Affairs Officer. Prioritizes purchases for all collections
within these budgets. Selects databases and materials, such as U.S. Govt.
Printing Office publications, congressional and other USG documents,
think tank reports, commercial publications and databases for the IRC
collections. Prior to selection, assesses material for authority,
relevance and balance as well as for contribution to MSRP
and public diplomacy goals. Regularly reviews and discusses the
selection of materials with IRC, AC and American Space staff to ensure
that the best possible resources are purchased.
Maintains a schedule for ordering annual reference materials to ensure
that new editions are ordered as soon as they are published, so that the
IRCs have access to the most current information.
Keeps track of orders and works with GSO
to ensure that all procurement requests are fulfilled. On receipt of
print materials, unpacks the boxes, checking their content against the
original order. Ensures that payment requests are submitted in a timely
manner so that bills are paid with minimal delay. Catalogs and processes
all materials, alerting key contacts to new acquisitions by means of
email and the Mission web site.
Special Projects:
Undertakes special projects in the area of American Spaces, English
teaching, education advising programs, cultural activities, book and
document discussions, and the Mission Speakers Bureau. With the book and
document discussion program, must help identify books and documents for
discussion, choose participants, order books and document, and organize
the discussions themselves. For the Speakers Bureau, must solicit
participation in the bureau from Embassy employees, publicize the bureau
and organize speaking engagements; must gather appropriate background
materials for the speaker to use in preparing his/her remarks.
Solicits and nominates candidates, and may assist in selection of
candidates from throughout the country for exchange programs, including
the International Visitor Leadership Program, E-Teacher program, and
other exchange programs.
In coordination with the Public Affairs Section's Alumni Coordinator,
maintains accurate and current alumni records of all alumni of exchange
programs participants in subject area and ensures alumni are included in
outreach programs and other mission programming.
Qualifications Required
All applicants must address each selection criterion detailed below
with specific and comprehensive information supporting each item.
Education:
University degree in library/information science, communications,
business and management, economics, political science, international
affairs or American Studies required. Must demonstrate knowledge of and
proficiency in state of the art ICT platforms including but not limited
to web pages, Face Book, twitter and other social media tools.
Prior experience: Should have five years progressively responsible
experience working in the private or public sector in management, or
public sector program design and implementation and at least two years
supervising other professionals.
Language proficiency:
Level IV (fluent) (writing, reading and speaking) in both spoken and written English and Kiswahili is required.
Knowledge: Expert knowledge of U.S. reference and resource materials in
the subject areas emphasized in Post’s Mission Strategic Plan, and
public diplomacy objectives. Advanced knowledge of Tanzanian political,
social, legal, economic and educational structures. Advanced knowledge
of U.S. cultural issues and of the many aspects of U.S. society,
education, politics, government, law, history and geography. Must have
expert skills in the various aspects of ICT, management, public affairs,
reference, outreach, public programming, etc. In particular, must be
familiar with current trends in information management and provision.
Skills and Abilities:
Excellent service orientation to target audience, interpersonal, and
cross-cultural skills. Ability to carry out reference searches and
respond rapidly to complex requests, often for breaking news; to work
effectively with American and foreign national staffs; to independently
plan, organize, and carry out assigned responsibilities using electronic
based technologies, including Internet, CD-ROM, and print resources; to
maintain contact with target audience members; excellent written and
oral communication skills. Ability to prioritize work schedule and
incoming requests. Ability to train, supervise and evaluate staff or to
effectively inform other FSN staff of IRC role and resources; ability to write reports and outreach publications.
Information Resources Center Director
USA Embassy
Date Listed: Nov 15, 2012
Phone: No Calls Please
Area: Dar Es Salaam
Application Deadline: Nov 26, 2012
Phone: No Calls Please
Area: Dar Es Salaam
Application Deadline: Nov 26, 2012
Position Description:
The US Embassy is seeking an individual for the position of Information
Resources Center Director in the Public Affairs section.
Basic Function of Position
Directs and manages a complex state of the art Information Resource
Center (IRC). Oversees the research, reference, cataloging and
traditional and contemporary outreach services conducted by the IRC
staff. Directs and manages the PAS Tanzania American Corners program and
any other American Spaces developed by PAS. Plans and designs and
implements outreach programs to advance the Mission's public diplomacy
goals. Independently develops and maintains continuing personal contact
with the highest level target audience members.
Major Duties and Responsibilities
IRC Management:
As director of the IRC, independently plans, develops and manages the
IRC in accordance with Mission Strategic Resource Plan objectives and
priorities. Manages all research and reference services and ensures that
authoritative information about the U.S. is received by the target
audiences. Devises and implements policies and strategies for
cost-effective means of handling information inquiries and optimizing
information services, using state of the art information and
communications technologies, (ICT). Monitors developments in ICT in the
U.S. and Tanzania, evaluates their relevance to the IRC program and
implements cost-effective strategies for their use. Develops and
implements a yearly strategic plan and budget for the IRC. Responsible
for IRC acquisitions.
Provides immediate supervision to one staff member. Directs and
coordinates the IRC team’s outreach, reference, programming and program
support work. Prepares annual evaluation reports for IRC staff members.
Assesses their professional development needs and requests training when
appropriate. Organizes the recruitment of new personnel when required.
Approves time and attendance and requests for leave.
Ensures that Mission officers and staff are kept well-informed about
the services provided by the IRC. Prepares IRC contributions to the
Public Diplomacy budget submissions. Recommends to the Public Affairs
Officer (PAO) and Deputy Public Affairs Officer (DPAO)
strategies for managing resources to assure maximum cost-effectiveness
and productivity. Reports on special IRC and American Corners (AC) and
American Spaces programs and problems; ensures that adequate IRC and AC
records and statistics are maintained for Post managers and State
Department officers.
Oversees and coordinates American Corners
As Embassy liaison, provides strategic guidance and support to three AC in Mwanza, Unguja and Pemba.
Provides strategic guidance and support to any additional American
Spaces developed by post. Support includes keeping abreast of Department
polices and procedures, ascertaining needs, budget development,
collection developments, drafting annual American Space fund requests,
collecting and disseminating timely reports on AC and American Spaces
activities, reporting on AC needs, coordinating programming and visits
to ACs, and scheduling and/or conducting training for AC and American Space staff.
Keeps abreast of developments in information and communication
technologies (ICT) in the U.S. as well as developments in American
political and cultural life in order to respond to public inquiries from
IRC patrons and to provide strategic direction to American Spaces
(communication with the local media is not authorized unless expressly
approved and cleared by the PAO.
Outreach/Public Programs:
Promotes awareness of U.S. policies and positions in contemporary
affairs through a variety of innovative outreach programs, including but
not limited to afternoon movie programs and presentations at the IRC
and AC by U.S. Speakers, Fulbright and exchange program alumni, and
members of the U.S. Embassy.
Develops and manages proactive electronic and print selective
dissemination of information (SDI) profiles for select, upper-level
contacts, e.g. parliamentarians, government officials, academics, senior
civil servants, other policy makers, the media and researchers.
Consults with IRC staff and Mission officers and staff to develop these
SDI polices and profiles. Reviews information resources at regular
intervals and oversees the distribution of information to recipients.
Oversees electronic and print SDI.
Designs promotional materials to serve the IRC and American Spaces
network and develops marketing strategies highlighting IRC products,
programs and services. Monitors and assesses advances in information
technologies in order to electronically transmit IRC products where
feasible.
Develops ICT programs to showcase American information trends and
products, including through the Bureau of International Information
Programs' (IIP) thematic calendar. Works closely with other members of the Mission to enhance interagency programs.
Advises web master and social media coordinator concerning appropriate
materials and links for inclusion in the Mission web site and social
media tools. Evaluates the web site and social media tools on a routine
basis to ensure accuracy of content and relevance to bilateral issues.
Promotes and markets the web site and social media tools to target
audiences.
Participates in relevant professional organizations by attending
conference and workshops as well as developing programs in conjunction
with these organizations. Maintains close and regular ties with local
and Department of State information specialists, especially the Regional
Information Resources Officer based at Embassy Nairobi.
Research/Reference:
Responds to inquiries, provides in-depth reference service to Mission
officers and staff, and host country contacts including parliamentarians
academics, senior civil servants, librarians, media, researchers and
other policy makers. Applies knowledge and understanding of U.S. and
Tanzanian political, social and cultural affairs, as well as Mission
Resource Requests (MRR)
objectives, to provide informed interpretation of U.S. material.
Provides guidance in the use of IRC materials for public users.
Utilizes a wide range of print and electronic resources including, but
not limited to, commercial online databases, the Internet, CD-ROMs and
U.S. Government sources to provide documentation on issues supporting MSRP
objectives. Uses knowledge and understanding of U.S. legislation and
legislative processes, political affairs and foreign policy to provide
informed interpretation of U.S. material. Provides reference service to
the broader public by responding to queries accurately and in a timely
manner.
Collection Development:
Oversees and manages the entire annual collection development cycle to
ensure that the IRC has the best and most appropriate resources, both
print and electronic, for meeting the information needs of top-level
contacts and Mission officers and staff, in support Mission Program plan
objective and U.S. policy. Selects and procures materials for
presentation to contacts. Identifies AC and American Space Collection
needs and manages procurement of collections and supplies for AC and
American Spaces.
Prepares an annual IRC and AC/American Space budget for approval by the
Public Affairs Officer. Prioritizes purchases for all collections
within these budgets. Selects databases and materials, such as U.S. Govt.
Printing Office publications, congressional and other USG documents,
think tank reports, commercial publications and databases for the IRC
collections. Prior to selection, assesses material for authority,
relevance and balance as well as for contribution to MSRP
and public diplomacy goals. Regularly reviews and discusses the
selection of materials with IRC, AC and American Space staff to ensure
that the best possible resources are purchased.
Maintains a schedule for ordering annual reference materials to ensure
that new editions are ordered as soon as they are published, so that the
IRCs have access to the most current information.
Keeps track of orders and works with GSO
to ensure that all procurement requests are fulfilled. On receipt of
print materials, unpacks the boxes, checking their content against the
original order. Ensures that payment requests are submitted in a timely
manner so that bills are paid with minimal delay. Catalogs and processes
all materials, alerting key contacts to new acquisitions by means of
email and the Mission web site.
Special Projects:
Undertakes special projects in the area of American Spaces, English
teaching, education advising programs, cultural activities, book and
document discussions, and the Mission Speakers Bureau. With the book and
document discussion program, must help identify books and documents for
discussion, choose participants, order books and document, and organize
the discussions themselves. For the Speakers Bureau, must solicit
participation in the bureau from Embassy employees, publicize the bureau
and organize speaking engagements; must gather appropriate background
materials for the speaker to use in preparing his/her remarks.
Solicits and nominates candidates, and may assist in selection of
candidates from throughout the country for exchange programs, including
the International Visitor Leadership Program, E-Teacher program, and
other exchange programs.
In coordination with the Public Affairs Section's Alumni Coordinator,
maintains accurate and current alumni records of all alumni of exchange
programs participants in subject area and ensures alumni are included in
outreach programs and other mission programming.
Qualifications Required
All applicants must address each selection criterion detailed below
with specific and comprehensive information supporting each item.
Education:
University degree in library/information science, communications,
business and management, economics, political science, international
affairs or American Studies required. Must demonstrate knowledge of and
proficiency in state of the art ICT platforms including but not limited
to web pages, Face Book, twitter and other social media tools.
Prior experience: Should have five years progressively responsible
experience working in the private or public sector in management, or
public sector program design and implementation and at least two years
supervising other professionals.
Language proficiency:
Level IV (fluent) (writing, reading and speaking) in both spoken and written English and Kiswahili is required.
Knowledge: Expert knowledge of U.S. reference and resource materials in
the subject areas emphasized in Post’s Mission Strategic Plan, and
public diplomacy objectives. Advanced knowledge of Tanzanian political,
social, legal, economic and educational structures. Advanced knowledge
of U.S. cultural issues and of the many aspects of U.S. society,
education, politics, government, law, history and geography. Must have
expert skills in the various aspects of ICT, management, public affairs,
reference, outreach, public programming, etc. In particular, must be
familiar with current trends in information management and provision.
Skills and Abilities:
Excellent service orientation to target audience, interpersonal, and
cross-cultural skills. Ability to carry out reference searches and
respond rapidly to complex requests, often for breaking news; to work
effectively with American and foreign national staffs; to independently
plan, organize, and carry out assigned responsibilities using electronic
based technologies, including Internet, CD-ROM, and print resources; to
maintain contact with target audience members; excellent written and
oral communication skills. Ability to prioritize work schedule and
incoming requests. Ability to train, supervise and evaluate staff or to
effectively inform other FSN staff of IRC role and resources; ability to write reports and outreach publications.
Application Instructions:
Go to the Website Link below
Website: Go to Website
